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Creating A New User Account

FileCloud allows you to create your own user account.

https://fileclouddocs.atlassian.net/wiki/s/1623602073/6452/05f502871a457750e4d6a5e1f585bce5603b62b2/_/images/icons/emoticons/warning.png   However, this option is configured by your administrator and may not be available depending on your company's policies.

If your account requires admin approval:

You are notified by email when:

  • You initially try to connect (admin approval pending) 

  • When the administrator has approved the device you are trying to connect with


https://fileclouddocs.atlassian.net/wiki/s/1623602073/6452/05f502871a457750e4d6a5e1f585bce5603b62b2/_/images/icons/emoticons/lightbulb_on.png   If you click the New Account button and get an error, please contact your administrator. Your company policies may not allow to create your own account.

To create a new user account:

  1. Open a Web browser.

  2. Type in the URL provided by your Administrator. For example, https://<yourteamname>.filecloudonline.com

  3. Click the New Account  button.
    A New Account window opens.

  4. In Email, type in the address where you want to receive notifications about FileCloud issues.

  5. In Account Name, type in a string of characters.

  6. In Password and Repeat Password, type in the same string of characters.
    Check with your administrator for password requirements.

  7. Click I agree to Terms of Use, and read the terms of use, then click the checkbox.

  8. If you want your user interface to display a language other than English, click English at the bottom of the page, and choose a language option.

    FCNewAccount.png
  9. Click Create.
    The screen displays Success and the message Check your email account for instructions to activate your account.