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You can use the FileCloud Helper service to perform the following important functions on Network folders:
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Handle NTFS Permission checks for Network Folders configured with NTFS permissions (Only needed under some conditions after v12.0)
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Provide an indexed search of Network Folders
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Allow content search of documents for Network Folders
If you are running FileCloud on a Windows server, you do not need the Helper Service for NTFS permission checks as the Web Server itself can perform access checks.
If you are running FileCloud on a Linux server, you do need the Helper Service to perform NTFS permission checks.
What Do You Want to Do?