Server Settings

Service Name

The name used when referring to your FileCloud service. This is used in email messages, in the zip filename for multiple downloads, and anywhere else your service is referred to by its name.

Service URL

The URL used to access your FileCloud site. Enter the protocol and domain name, for example, https://xyz.company.com, and click Check URL to confirm that it is accessible.
If you are using a custom port, also include the port number, for example, https://myfilecloud.com:3000.

Notes:

• Confirm that your domain name is externally accessible via any firewall you have.

• Since this URL is used for background cron job processing, if you are running a multitenant setup, make sure it is accessible from the server running FileCloud.

• Use the appropriate protocol prefix (https:// or http://). For production environments, use https:// only.

Session Timeout

The number of minutes of inactivity that the browser session times out.

By default:

• Session Timeout value is only applicable to the user portal and not to other FileCloud clients such as Sync, Drive, and FileCloud Desktop. 

• If the browser is closed, the session is logged out.

To apply Session Timeout to other clients or to disable session logout when the browser is closed, see User Session Expiration

Allow Sync Apps

Toggled on by default. Toggle off to block all Sync apps from connecting to this server and performing sync operations. 

Allow Old Devices to Login

FileCloud supports clients that are Remote Client Management (RMC) compliant.

However, you can allow access using older FileCloud (non RMC compliant) clients by toggling on this setting.

For more information about using RMC in FileCloud, see Remote Client Management.

Advanced Telemetry

Toggle on to allow FileCloud to gather diagnostic and usage data.

Default Country Phone Code

The default country code that appears in the user portal when share creators invite users to a share and when users add/modify their phone numbers in settings.

Log Level

How many activities are recorded in the system log. The default is PROD (production), a regular level of logging. 
Changing Log Level to DEV (development) generates more log entries and can have performance impact and consume additional storage. 
Technical Support may ask you to change this value to help troubleshoot issues.

Default User Portal Language

The language that is used when a user logs in to the user portal.

Default Admin Portal Language

The language that is used when an administrator logs in to the admin portal.