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User Account Types

Once an enterprise installs FileCloud, the FileCloud administrator will provide each user with an account.

Table 1. User Types Comparison 

User Access Feature

Full Access

Guest Access

External Access

User Portal (Web Browser) Access

Permitted

Fully functional

Permitted

Not all functions available

Permitted
Not all Functions Available  

View shared files

Permitted

Permitted

Permitted

View Network Shares

Permitted

Permitted

Only via shares created by users

 

Authentication

Local / ActiveDirectory

Local / ActiveDirectory

Local Only

Mobile App Access

Permitted

Fully functional

Permitted

Not all functions available

Not Available

Personal storage in FileCloud

Available

Not Available

Not Available

Share files with other users

Permitted

Permitted

Not Available

Access storage using Cloud Drive

Permitted

Permitted

Not Available

Sync storage using Cloud Sync

Permitted

Permitted

Not Available

SSO Login

Permitted

Permitted

Available for by license beginning in Version 23.253.

Group Membership

Can be member of any group

Can be member of any group

Can be member of any group except Everyone.

Admin Account

Can be Admin Account

Can be Admin Account

Cannot be an Admin Account

Team Folders

Permitted

Permitted

Permitted

Automation App

Permitted

Permitted

Not Available

File and Folder Comments

Permitted

Permitted

Not Available

2FA

Permitted

Permitted

Available by license beginning in Version 20.2 for Enterprise Advanced customers. 


Once a user account is created, it can be assigned different access levels. There are four different access levels for a user account.

Admin Access

An account with admin access level has complete control over the FileCloud system. This account will be used to manage the FileCloud server instance. Other users can be marked as 'admins' and given limited set of permissions.

Full Access

An account with full access has its own private cloud storage space in the "My Files" area. These users can:

  • store files in their own private cloud storage space

  • view/download files stored in their storage space

  • view/download files shared with them by other user accounts

Guest Access

An account with guest access level have restricted access to the FileCloud system. These user accounts do not have a private cloud storage. These users can:

  • view/upload/download files shared to them by other user accounts

  • They can re-share content if they have permissions

External Access

An account that can only be used to access the User Portal through a Web browser. External Accounts can:

  • view/upload/download content shared with them 

External Access accounts can only be local user accounts.