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Manage IP Checks

In FileCloud Server, the IP address used when an administrator or user requests data is checked against the IP stored on the session.

  • This means that the session is invalidated if the user IP address changes (the user is automatically logged out).

  • For some environments, the IP address change is common and expected.

Now there is a setting labeled Disable IP Check that allows an administrator to control this behavior.

  • Enable the setting to disable the IP check on every request. This allows you to avoid IP comparison on cookies.

  • The use of this option is only recommended if your IP address can change while using the system.

To configure this option:

  1. In the FileCloud admin portal's left navigation bar, scroll down and click Settings. Then, on the Settings navigation page, click Misc  MiscIcon.png .
    By default, General settings are opened.

  2. Scroll down to the Disable IP Check checkbox, and enable it.
    DisableIPCheck.png

  3. Click Save.