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Generic Errors
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Code |
What it means |
How to Fix it |
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00001 unable to acquire critical section |
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00002 image processing exception |
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00003 cannot load thumbnails |
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00004 general error - see additional error code |
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00005 unknown error |
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00006 cannot connect to memcache server |
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00007 cannot find storage specific php config file |
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00008 cannot find host url |
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00009 cannot write key record |
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00010 config setting is not enabled |
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00011 cannot backup |
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00012 cannot store zipped backup file |
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00013 token not found |
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00014 site is not reachable |
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00015 CURL failed for url |
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00016 XML failed for url |
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00017 Malformed event. Will be ignored |
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00018 unable to submit task for background processing |
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00019 cannot send notification |
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00020 cannot process events |
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00021 check php path |
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00022 hostname missing in multi-site configuration |
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00023 cannot create default site settings |
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00024 site setting is empty for host |
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00025 cannot get short url for share |
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00026 share is not configured for secure access |
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00027 invalid share id |
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00028 invalid share location |
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00029 re-sharing not allowed |
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00030 cannot share from network share |
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00031 cannot store password |
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00032 unable to remove old passwords |
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00033 invalid user |
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00034 cannot create user account |
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00035 cannot login to account |
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00036 2FA checks failed |
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00037 email address is invalid |
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00038 email address already in use |
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00039 user accounts exceed limit permitted by license |
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00040 unable to add user account to storage |
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00041 unable to add user account to db |
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00042 email address is not verified |
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00043 user account expired |
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00044 user account profile image update is disabled |
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00045 user profile invalid |
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00046 user profile image not updated |
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00047 unable to send email |
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00048 user not found in group |
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00049 path not sent for share |
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00050 audit db was not trimmed |
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00051 exporting audit records failed |
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00052 cannot get user record |
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00053 cannot add toast |
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00054 cannot get total number of licenses |
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00055 cannot process events |
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00056 toast message is missing |
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00057 toast target is missing |
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00058 toast type is not specified as argument |
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00059 cannot update 2FA policy for user |
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00060 no users available to access this network share |
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00061 cannot delete toasts for user |
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00062 file size is not set |
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00063 critical section record released in db |
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00064 critical section acquiring attempt has exceeded waiting time limit |
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00065 all critical section records in the db could not be deleted for the session |
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00066 a required parameter is missing |
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00067 input is an invalid JSON string |
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00068 2FA secret retrieval token not found |
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00069 2FA secret retrieval token mismatch |
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00070 secret can be reset only by admin |
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00071 bad alphabet passed as input for password generation |
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00072 strong password generation failed |
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00073 (http headers) response already sent |
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00074 invalid characters found in displayname |
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00075 unable to create thumbnail image |
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00076 invalid auth |
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00077 invalid role |
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00078 policy record not found |
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00079 default policy not found |
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00080 invalid user account |
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00081 invalid group |
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00082 invalid item path for action |
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00083 invalid item name for action |
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00084 item path cannot be root |
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00085 cannot get external path type |
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00086 cannot get cached result |
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00087 multiple users registered with same email id |
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00088 cannot load class |
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00089 cannot find user |
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00090 invalid xml |
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00091 cannot clear cached search result for user |
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00092 cannot register user with duo |
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00093 duo security keys not configured |
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00094 duo user lookup failed |
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00095 cannot resend 2FA code |
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00096 token not found |
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00097 error creating 2FA code |
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00098 cannot send 2FA code |
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00099 invalid 2FA code |
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00100 new 2FA code sent |
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00101 super admin email id not set |
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00102 share size limit exceeded |
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00103 disk usage size limit exceeded |
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00104 user storage size limit exceeded |
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00105 http header value is set incorrectly |
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00106 http header value not set |
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00107 csrf check failed |
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00108 content search failed |
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00109 cannot get user object |
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00110 invalid token |
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00111 acl path context is invalid |
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00112 checksum is invalid |
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00113 config setting has not value set |
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00114 user account disabled |
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00115 no device login allowed for user |
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00116 admin logging into user portal |
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00117 invalid credentials |
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00118 missing share ID |
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00119 cannot delete share |
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00120 not approved |
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00121 domain name is black listed |
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00122 invitations not allowed |
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00123 user access is External |
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00124 cannot add user to share |
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00125 cannot find share |
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00126 public shares are disabled by admin |
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00127 sharing not allowed |
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00128 public sharing not allowed |
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00129 manage not allowed |
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00130 share permission required |
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00131 sync permission required |
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00132 share and sync permission required |
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00133 invalid group id |
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00134 cannot add group to share |
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00135 url is missing / empty |
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00136 password is missing |
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00137 invalid share name |
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00138 invalid owner |
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00139 invalid share |
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00140 authentication failed |
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00141 not authorized |
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00142 empty share id |
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00143 empty share name |
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00144 cannot remove user from share |
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00145 missing hostname or key or secret for duo |
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00146 enterprise version license is required |
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00147 application has encountered exception |
In general, an exception breaks the normal flow of execution in a software application. This occurs when there are unexpected conditions, for example, trying to open a file that does not exist.
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00148 cannot enforce session timeout without code based device authentication |
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00149 cannot set admin approval without using code based device authentication |
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00150 cannot add External user to group other than Everyone |
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00151 cannot email admin as added to Do-Not-Email list |
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00152 authentication method is disabled |
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00153 login blocked |
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00154 site expired |
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00155 license invalid |
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00156 user account is locked |
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00157 session timeout |
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00158 password expired |
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00159 error saving message to the audit log |
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00160 error sending email template to admin account |
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00161 Incorrect username or password |
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00162 policy cannot be assigned |
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00163 SMS Provider is not set |
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00164 Admin/SuperAdmin phone not set |
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00165 2FA SMS Subsystem checks failed |
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00166 Login was denied by DLP rules |
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00167 Private share to group disabled by admin |
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00168 Captcha verification required |
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00169 Sharing to new users is blocked due to maxing out license user count |
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