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SAML Single Sign-On Support

Version 23.241 of FileCloud has dropped support for Shibboleth 1.3 and SAML 1.1, and updated SimpleSAML to version 2.x. If you upgrade from a version below FileCloud 23.241 and your FileCloud build uses SSO, follow the instructions in Configuring SSO after updating from a version older than 23.241 in Windows: Upgrading Versions <23.242 to the Latest Version or Linux: Upgrading Versions <23.242 to the Latest Version or SSO will not work correctly in your system.


Note: As of FileCloud Version 20.3.2, to achieve high availability, you can configure FileCloud to support multiple memcache servers.

You can use SAML SSO to control the authorization and authentication of hosted user accounts that can access FileCloud Web based interface.

  • SAML is an XML-based open standard data format for exchanging authentication and authorization data between parties.

  • FileCloud supports SAML (Security Assertion Markup Language) based web browser Single Sign On (SSO) service

  • FileCloud acts as a Service Provider (SP) while the Customer or Partner acts as the identity provider (IdP).  FileCloud SAML SSO service is based on SAML v2.0 specifications.

SSO Login Diagram

SSO Login Diagram

The following process explains how the user logs into a hosted FileCloud application through customer-operated SAML based SSO service.

image2015-7-26 19:32:25.png

  1. The user attempts to reach the hosted FileCloud application through the URL.

  2. FileCloud generates a SAML authentication request. The SAML request is embedded into the URL for the customer’s SSO Service.

  3. FileCloud sends a redirect to the user’s browser. The redirect URL includes the SAML authentication request and is submitted to customer’s SSO Service.

  4. The Customer’s SSO Service authenticates the user based on valid login credentials.

  5. The customer generates a valid SAML response and returns the information to the user’s browser.

  6. The customer SAML response is redirected to FileCloud.

  7. The FileCloud authentication module verifies the SAML response.

  8. If the user is successfully authenticated, the user will be successfully logged into FileCloud.

When the IdP successfully authenticates the user account, the FileCloud (SP) authentication module verifies that the user account exists in FileCloud.
If the user account does not exist in FileCloud, then a new user account is created and the user is logged into FileCloud.

SSO Configuration Steps

In order to successfully configure SAML SSO, the following steps must be followed.

  1. Configure Apache server by adding the Alias directive to the simplesaml.php configuration file.
    Pre-requisite: The mcrypt module must be installed on the FileCloud Server.
    In Windows, it should be installed by default.
    In Linux, if mcrypt is not installed, it must be installed


    To add the Alias directive:
    The following are the typical entries in Linux and windows.
    You can change these settings if the FileCloud is installed under a different WEB ROOT Folder

Windows

  1. Navigate to the following directory
    c:\xampp\apache\conf\extra

  2. Open the following file for editing

    httpd-filecloud.conf

  3. Add the following line at the end of the file

    Alias /simplesaml "/xampp/htdocs/thirdparty/simplesaml/public"

  4. Save the file.

  5. Open the FileCloud Control Panel.

  6. Use the control panel to stop and start the Webserver.

Ubuntu:

  1. Open one of the the following files for editing:

    /etc/apache2/sites-enabled/000-default.conf for HTTP (for port 80)
    /etc/apache2/sites-enabled/default-ssl.conf for HTTPS (for port 443)

  2. Add the following line within <VirtualHost *:80> for HTTP connection or <VirtualHost *.443> for HTTPS connection. You can place it under the line DocumentRoot /var/www/html.

    Alias /simplesaml /var/www/html/thirdparty/simplesaml/public

  3. To restart the apache webserver, run the following command:

    service apache2 restart OR systemctl restart apache2

RHEL:

  1. Open one of the the following files for editing:
    /etc/httpd/conf/httpd.conf (for port 80)
    /etc/httpd/conf.d/ssl.conf (for port 443) 

  2. Add the following line within <VirtualHost *:80> for HTTP connection or <VirtualHost *.443> for HTTPS connection. You can place it under the line DocumentRoot /var/www/html.

    Alias /simplesaml /var/www/html/thirdparty/simplesaml/public

  3. To restart the webserver, run the following command:
    service httpd restart OR systemctl restart httpd

2. Ensure the correct FileCloud URL is set and uses HTTPS

  1. In the FileCloud admin portal's left navigation bar, scroll down and click Settings. Then, on the Settings navigation page, click Server  ServerIcon.png .
    The Server settings page opens.

  2. In the Server URL field, confirm that your URL begins with HTTPS.

  3. Click Check URL to make sure your URL is valid.

    CheckURL2.png
3. Set SAML as the default single sign-on method in FileCloud

To set the SSO type in FileCloud:


  1. In the FileCloud admin portal's left navigation bar, scroll down and click Settings. Then, on the Settings navigation page, click SSO SSOIcon.png .
    The SSO page opens.

  2. In Default SSO Type, select SAML.
    ChooseSAML2.png

4. Configure IdP settings in FileCloud

Note:  If you are using Active Directory Federation Services (ADFS) Support for authentication, see ADFS Single Sign-On Support.

To configure IdP settings in FileCloud:

  1. In the FileCloud admin portal SSO settings page, fill in the settings under SAML Settings.

    SSOTop2.png


    image-20251114-200834.png


Use the following table to understand the IdP settings.

FileCloud Parameters

IdP Settings

IdP End Point URL

Identity Provider URL

Idp Username Parameter

Identifies the Username (must be unique for each user)

  • Usually uid or agencyUID

  • Default value: uid

NOTE: The username must be unique. If username sent by Idp is in email format, the email prefix will be used for username. The email prefix in this case must be
unique.

IdP Email Parameter

Identifies the email of the user (must be unique)

Default value: mail

IdP Given Name Parameter

Identifies the given name of the user

Default value: givenName

IdP Surname Parameter

Identifies the surname of the user

Default value: sn

IdP Log Out URL (Optional)

URL for logging out of IdP

Limit Logon to IdP Group

IdP Group Name

  • Specifying a group name means that a user can login through SAML SSO only when the Identity Provider indicates that the user belongs to the specified IdP group

  • The IdP must send this group name through the memberof parameter

  • The memberof parameter can include a comma separated value of all groups to which the user belongs

Show the IdP Logon Screen

Identifies which Logon screen the user will see:

  • FileCloud screen = not selected

  • IdP screen = selected

IdP Metadata

Identity Provider metadata in XML Format

SSO Error Message (Optional)

Added in FileCloud 20.1

Custom error message that appears when a signin is invalid. Enter in HTML format.

In a multiple IDP environment, this is the error message for the default IDP. To include a message specific to each IDP, include the parameter <MESSAGE>.  See Integrating Multiple IDPs for help configuring multiple IDPs with error messages specific to each one..

Allow Account Signups

Added in FileCloud 20.1

When TRUE, during the login process, if the user account does not exist, a new FileCloud user account is created automatically.

Automatic Account Approval

Added in FileCloud 20.1

This setting works with the Allow Account Signups setting to determine:

  • If the account created by the user is disabled until the administrator approves it

  • If the account is approved with a specific level of access automatically without intervention from the Administrator.

  • Possible values are:
    0 - No automatic approval, Admin has to approve account
    1 - Automatically approve new accounts to Full User
    2 - Automatically approve new accounts to Guest User
    3 - Automatically approve new accounts to External User

See Integrating Multiple IDPs for help configuring multiple IDPs with automatic account approval settings specific to each one.


Enable ADFS

No

User login token expiration match Idp expiration

If enabled the user token expiration will be set based on Idp expiration settings

If not enabled user token expiration will be set based on FileCloud Session Timeout
(FileCloud admin UI - Settings - Server - Session Timeout in Days)

Default: No (Not enabled) 

Enable Browser-Only SSO Session Timeout

Added in FileCloud 23.232.1

If enabled, SSO session timeouts apply to browser sessions but not to client sessions.

Show the Idp Login Screen

If enabled, automatically redirect user to Idp log-in screen.

Log Level

Set the Log mode for the SAML Calls.

Default Value: prod (Do not use DEV for production systems)

Allow SSO for external users

Added in FileCloud 23.253

Only appears if feature is included in license.
If enabled, external users can log in to FileCloud using SSO.
Default value: Disabled.
5. Register FileCloud as a Service Provider (SP) with the IdP

 Use the following URL (Entity ID) to register FileCloud as an SP with IdP or ADFS.  The URL below also provides the metadata of the FileCloud SP:

http://<Your Domain>/simplesaml/module.php/saml/sp/metadata.php/default-sp

6. Enable the SSO link on the login page

You can customize the user log-in screen to display the SSO log-in option along with the direct log-in option or to only display the SSO log-in.

To display the SSO log-in option along with the direct log-in option:

  1. From the left navigation pane, click Customization. 

  2. Select the General  tab, and then the Login sub-tab.

  3. Check Show SSO Link and Show Login Options.
    FCSSOSetup.png

  4. Save your changes.
    Now, when users access the user portal log-in page, they will see:
    FCSSO.png

    On clicking the Single Sign-On link on the login page, the user is redirected to the SAML SSO Service web page. 

The SSO log-in option in the admin portal:

FileCloud admin interface also supports Single Sign-On. 

FCSSOAdmin.png
Default admin portal log-in screen


To only display the SSO log-in option:

In order to skip the FileCloud login page and send the user directly to the SAML SSO page you must add a setting to the cloudconfig.php file, as shown below. You can configure this option for the user portal login page and the admin portal login page.

To only display the SSO log-in option in the user portal:
This configuration option is available starting with FileCloud Version 19.3, It supports skipping the login page when the user accesses FileCloud with a domain name or with a full URL. 

  1. In the admin portal, go to Customization, and select the General  tab, and then the Login sub-tab.

  2. Check Show SSO Link and Show Login Options, and save your changes.

  3. Open the configuration file:
    Windows: XAMPP DIRECTORY/htdocs/config/cloudconfig.php
    Linux: /var/www/config/cloudconfig.php

  4. To only display the SSO log-in option:

    define("TONIDOCLOUD_SSO_DIRECT_ONLY", "1");

    When users enter the log-in page they will see:
    FCSSOOnly2.png

To return to displaying other log-in options:

define("TONIDOCLOUD_SSO_DIRECT_ONLY", "0");


To display only SSO log-in in the admin portal:
Starting with Version 20.1, FileCloud supports skipping the login page when the admin accesses FileCloud with a domain name or with a full URL.

  1. Open the configuration file:
    Windows: XAMPP DIRECTORY/htdocs/config/cloudconfig.php
    Linux: /var/www/config/cloudconfig.php

  2. To only display the SSO log-in option:

Enter:

define ("TONIDOCLOUD_SSO_DIRECT_ONLY_ADMIN", "1");

An earlier version of this option is also effective in versions of FileCloud prior to 20.1, but this redirect is only effective if the user specifies a domain name rather than a full URL. Instead of the above setting, use:

define("TONIDOCLOUD_SSO_DIRECT_ADMIN", "1");

7. Enable secure cookies for SimpleSAML

To enable secure cookies when using SimpleSAML to authenticate, proceed on the following.

  1. Open the SimpleSAML configuration file:
    Windows: XAMPP DIRECTORY/htdocs/thirdparty\simplesaml\config\config.php
    Linux: /var/www/config/thirdparty/simplesaml/config/config.php

  2. Change session.cookie.secure from FALSE to TRUE:

    'session.cookie.secure' => true,

  3. (Optional) For better cookie security set the session.cookie.samesite attribute to Strict or Lax according to the environment's needs.
    If the FileCloud site is embedded in an external site, it may be necessary to leave this setting null or set it to None to enable cookie sharing with the external site.

    'session.cookie.samesite' => 'Strict',

8. Best Practices

Avoid Open Redirect

FileCloud may be vulnerable to an open redirect when SSO is implemented.

  • An open redirect is an application vulnerability that takes a parameter and redirects the user to the supplied parameter value without any validation.

This can be avoided by configuring the following setting:

  1. Navigate to the following directory:

    <FileCloud WEB ROOT>/thirdparty/simplesaml/config

  2. Open the following file for editing:

    config.php

  3. Add the following line:

    'trusted.url.domains' => array()

Restrict the Available Admin Login Resources

The FileCloud admin portal can possibly allow 2 administrative login interfaces:

  • One at admin API interface: /admin

  • One at simpleSAML admin resource: /simpleSAML.

This can be avoided by changing the log level to "PROD" in SSO settings under settings in FileCloud admin interface. This will disable the SSO admin page under simpleSAML.

The password to the SSO admin page under /simpleSAML can be changed under 'auth.adminpassword' key in <FileCloud WEB ROOT>/thirdparty/simplesaml/config/config.php


Troubleshooting

Troubleshooting

Issues that you may encounter and how to resolve them.

Issue

FileCloud is hosted behind a Proxy

Solution
When FileCloud is hosted behind a proxy server, SAML will not automatically work.

Go to <FileCloud WEB ROOT>/thirdparty/simplesaml/config/filecloudconfig.php

Add Proxy Server Information here.

Format is as follows user:password@yourproxyserverurl.com

define("TONIDOCLOUD_SAML_PROXY", "ADD PROXY INFO HERE");


Issue

System Timezone Settings

Solution

After setting SAML log level to DEV. Log file will be created under <FileCloud WEB ROOT>/thirdparty/simplesaml/log/simplesamlphp.log

SimpleSAML_Error_Exception: Error 2 - strftime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function.

Solution: date.timezone setting must be set explicitly in php.ini


Issue

FileCloud is hosted behing a reverse proxy

Solution

When FileCloud is hosted behind a proxy server, SAML will not automatically work.

Go to <FileCloud WEB ROOT>/thirdparty/simplesaml/config/config.php

set the base url to 'baseurlpath' => 'http(s)://YOURFILECLOUDOMAIN/simplesaml/'


Issue

Debug page login

Solution

https://YOURFILECLOUDDOMAIN/simplesaml/module.php/core/frontpage_welcome.php


Issue

FileCloud in HA (High Availability) environment with multiple servers

Solution

In this scenario, SimpleSAML will most likely not work with default configuration and will require to run Memcache to manage the session.

Go to <FileCloud WEB ROOT>/thirdparty/simplesaml/config/config.php

set the store.type => memcache

and set

'memcache_store.servers' => array(
array(
array('hostname' => 'localhost'),
),
),

where 'localhost' must be replaced with IP of memcache server as appropriate.


Issue

Autofill Username or Email on the IDP screen when configured:

TONIDOCLOUD_SAML_DOMAINS_ALLOWED

Solution

When autofill will only work when username or email address is sent through POST from the FileCloud login page to IDP. Therefore, ensure that the IDP metadata accepts requests through only POST. For example, if the Idp Metadata contains the following 2 similar lines, remove the Redirect and only have the POST

<md:SingleSignOnService Binding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-Redirect" Location="https://mailinator-raja.okta.com/app/mailinatororg747392_myidp_1/exkgimvocj18Exx9g4x6/sso/saml"/>
<md:SingleSignOnService Binding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST" Location="https://mailinator-raja.okta.com/app/mailinatororg747392_myidp_1/exkgimvocj18Exx9g4x6/sso/saml"/> 


Override the default SSO port

To override the default port:

  1. Open cloudconfig.php:
    Windows Location: XAMPP DIRECTORY/htdocs/config/cloudconfig.php
    Linux Location: /var/www/config/cloudconfig.php

  2.  Add the following line:

    define("TONIDOCLOUD_SSO_FULLURL_OVERRIDE", "https://filecloud.test.com");

Use multiple memcache servers

In FileCloud Versions 20.3.2 and higher, you can use multiple memcache servers with SAML SSO to achieve high availability.

To use multiple memcache servers:

  1. Open cloudconfig.php:
    Windows Location: XAMPP DIRECTORY/htdocs/config/cloudconfig.php
    Linux Location: /var/www/config/cloudconfig.php

  2. Add the following lines, including a hostname for each of the memcache servers.

    In this example, the IP addresses of the servers are 79.97.83.70 and 79.97.83.71.

    function SSO_MEMCACHED_SERVERS() {
return [
  [
    ['hostname' => '79.97.83.70']
  ],
  [
    ['hostname' => '79.97.83.71']
  ],
];
}


     

    In HA environments with SSO, either point all FileCloud server nodes to the same memcache server or to the same memcache cluster.

    Any of the following will break SSO:

    • Pointing each FileCloud server node to the local memcache server, IP 127.0.0.1

    • Point each FileCloud server node to a different memcache server.