Resetting Admin Password

This setting can only be used to reset the main admin password. It cannot be used to change promoted admin passwords.

1. In the FileCloud admin portal's left navigation bar, scroll down and click Settings. Then, on the Settings navigation page, click Admin .
   The Admin settings page opens.

2. Click Reset Admin Password.
   

   

   
   A Reset Admin Password dialog box opens.
   

   

3. Enter the old and new password values, and click Reset Admin Password.

This method can be used to reset the main admin password as well as user admin passwords.

1. On the admin portal login screen click Forgot Password.
   

   

   
   A dialog box prompts you to enter your user account.

2. Enter your admin account name, and click Reset Password.
   Note: To reset their passwords, promoted admin users must use the user portal.
   

   

   
   A message appears, telling you to check your email for a message.
   

   

3. Find and open the message in your email. 
   The message appears as:
   

   

    

4. Click Reset Password.
   The following dialog box opens:
   

   

5. In Password, enter your new password. In Confirm Password enter it again.

6. Click Reset Password. 
   Your password is reset.

This setting can only be used to reset the main admin password. It cannot be used to change promoted admin passwords.

1. In a command line enter:
   
   For Windows:

   cd c:\xampp\htdocs\resources\backup
   PATH=%PATH%;C:\xampp\php
   

   For Linux:

   cd /var/www/html/resources/backup/
   

2. Then, for both Windows and Linux:

   • To reset the Admin password to password, enter:

     php resetadminpw.php 
     

   • You can also reset the Admin password to a custom value. To reset the admin password to he!@#%$%^)*el$AAo, enter:

     php resetadminpw.php -p "he!@#%$%^)*el$AAo"
     

Displaying the new password in the system log

When the admin password is reset, by default, the new password is not shown in the system logs. However, you may display the new password in the system logs by using  the -d settings.

To display the new password in the system logs:

1. Follow Step 1, above, to navigate to the correct path for Windows or Linux.

2. Then, for both Windows and Linux, enter:

   php resetadminpw.php -d
   

Resetting the admin password in multi-site setups

To reset password for another site, pass in the hostname using -h parameter in the command line interface.

php resetadminpw.php -h site2.xyz.com

This method  can only be used to reset the main admin password. It cannot be used to change promoted admin passwords.

The main admin password can also be reset to password using the FileCloud control panel.