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Troubleshooting the Upgrade Tool

Exception Renaming

Problem:
The upgrade tool returns the error Exception Renaming: File access error: sharing violation D:\xampp make sure folder is not in use by running applications as shown in the following screenshot:
Upgrade tool error.png

Solution:

Use the Windows Resource Monitor to end the processes that are blocking the move:

  1. Start the Resource Monitor by clicking Win-R, and then entering resmon.

  2. Click the CPU tab.

  3. Search for xampp in Associated Handles.

  4. Right-click on each xampp process and choose End Process.

    Resource Monitor for xampp.png

  5. Click Start in the Update Tool interface again.