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Installing or Upgrading FileCloud Desktop for Windows

You must have FileCloud 23.232 or higher installed in order to use FileCloud Desktop for Windows.

The supported OS versions for FileCloud Desktop for Windows are:
Windows 10
Windows 11
Windows Server 2019
Windows Server 2022

Note: Windows Server 2016 is not supported for FileCloud Desktop for Windows.

To install or upgrade FileCloud Desktop on Windows:

  1. Install or upgrade to FileCloud 23.232 if you have not already done so.

  2. Run FileCloudDesktopInstaller.msi.
    The installer's welcome screen opens:

    ReadAndAccept.png

  3. Read the license agreement, and check I accept the terms in the License Agreement.

  4. Click Install.
    Installation begins. The wizard shows you installation status.

    InstallStatus.png


    When installation is complete, the following screen appears:
    finalscreen.png

  5. Click Finish.
    The FileCloud Desktop login page opens.
    LogIn.png

To migrate from FileCloud Sync to FileCloud Desktop for Windows:

  1. Upload all files and folders that you want to migrate from FileCloud Sync to FileCloud Desktop for Windows to the FileCloud server.

  2. Uninstall FileCloud Sync.

  3. Install FileCloud Desktop for Windows following the procedure above in Installing or Upgrading FileCloud Desktop for Windows | To install or upgrade FileCloud Desktop on Windows: .

  4. When you log in to FileCloud Desktop for Windows, a new sync root for the application is populated from the server with your files.


Admins: Users who are running the FileCloud Desktop for Windows app when it is being upgraded in the background must restart the app to see the updated version.