Media Backup on Android

When enabled, media backup occurs automatically every 3 days after the completion of the last media backup. If a media backup is in progress when the app is closed, it stops, but the backed up content is saved, and when the app is re-opened, it attempts to complete the media backup.

Manual backups can be triggered by clicking the Back Up Now button at any time.

The app attempts to finish the current file upload in the background. Once the app is put into the foreground again, it continues the backup.

If a photo or video is present in the iOS device but is deleted, renamed, or moved in the remote FileCloud server, then:

• The FileCloud iOS app treats the file as a new local image and uploads it to the server.

• The only way to prevent the file from being uploaded is to manually delete the file in the iOS device itself.

In the following cases an error is shown to the user and uploads are not attempted:

• The folder on the remote FileCloud Server is not available.

• The folder on the remote FileCloud Server is full.

• The folder is locked and the user doesn't have permissions to upload to it.

If the folder on the remote FileCloud Server has been deleted, the folder is recreated before continuing the backup. If the creation fails, the app displays an error, and additional uploads are not attempted.

There is no limit on the number or size of photos or videos that can be uploaded to FileCloud.

The only requirement is that you need to have enough free space to allow the app to import the photo or video first and then upload it.

• For example, if you have a 100MB video file, then you must have at least 110MB of free space.

• Once upload is completed, the temporary file is deleted.

To configure the administrator settings:

1. In the FileCloud admin portal's left navigation bar, scroll down and click Settings. Then, on the Settings navigation page, click Endpoint Backup .
   The Endpoint Backup settings page opens.

2. Enable Allow camera uploads.
   

   

3. Click Save.

To configure your Android device:

1. Open the FileCloud app.

2. In the upper-left corner, tap the menu icon.
   

   

   
   A list of options opens.

3. Click Settings.

   

4. In the list of settings, toggle on Enable media backup.

5. If this is the first time you have enabled media backup, when prompted, allow FileCloud to access the Backups destination folder.
   Backup now occurs automatically every three days, but you may trigger it manually by clicking the Backup now button.
   If you close the FileCloud app while a media backup is in progress, when you open the app, the backup continues from where it left off.

6. Set any of the other options shown in the table below.

1 Enable media backup - Turns media backup on. Backup occurs automatically every three days. 2 Backups destination - (read-only) Displays the path to the server folder your media is uploaded to and stored for backup.  3 Last backup - Displays the date of the last media backup 4 Back up now - Manually triggers a backup of the media on the device. Note: If you have the setting Transfer files only over Wi-Fi or the setting Sync while charging only enabled it may prevent you from running Back up now. 5 Transfer files only over Wi-Fi - Enabled by default. To transfer files to your app by another method, disable the option. 6 Sync while charging only - Enabled by default. Prevents your battery from draining when a large number of files are being uploaded in the background.